UNSW Student Central
This is the public face of the University’s central student administration and it is the first point of contact for most of the administrative tasks you will need to carry out during your time as a student. Services include academic transcripts, graduations, examinations, advanced standing, direct admissions, fee information, special consideration, program leave.
An A-Z Guide to services is available at
https://my.unsw.edu.au/student/atoz/UNSWStudentCentral.html

International Student Services
ISS helps students from overseas adjust to living in Sydney and studying at UNSW. They offer a wide range of educational, social and recreational activities designed to promote understanding between people from different cultures. Support offered includes arrival briefings, peer mentoring, housing assistance, advocacy, referral services, ongoing support in personal well-being, and information on matters related to studying, immigration, employment and finances.
http://www.international.unsw.edu.au/current/currenthome.html

Accommodation
Accommodation Services Central assists students to find accommodation while they are studying at UNSW. They manage the University Student Apartments and Kensington College as well as assisting students in finding off-campus accommodation. They also provide general tenancy advice.
http://www.housing.unsw.edu.au/

FM Assist
Services include

• Student ID cards
• Lost Property
• Building / Swipe card access
• Parking Permits
• Locks for bikes and lockers

UNSW IT Services
The IT Service Desk is the central support point for UNSW staff and students requiring assistance with IT related matters. The IT Service Desk handles enquiries related to computer, telephone and network issues including email and Unipass enquiries. The IT service Desk is located on Level 2 of the Library.
http://www.its.unsw.edu.au/support/servdesk/servicedesk_home.html

UNSW Bookshop
Located in the lower section of the Quadrangle Building the UNSW Bookshop offers a wide range of books, both for academic study and general enjoyment. Search for textbooks by course code and purchase online or in person. Prices include a 10% discount on most books.
http://www.bookshop.unsw.edu.au/index.html

Second Hand Books are also available through the Second Hand Bookshop located in Room G033, lower ground Quadrangle Building.
http://www.bookshop.unsw.edu.au/secondhand.html

The Graduate Research School
This School provides a full range of services designed to support postgraduate research students. Services include admission and enrolment assistance, scholarships, thesis submission, changes to candidature, leave requests, graduation, skill workshops and seminars. Student Liaison Managers are available to meet with students to confidentially discuss any issues students may encounter during their time at UNSW.
http://www.grs.unsw.edu.au

Grants Management Office
UNSW Research Services facilitates the research efforts of UNSW staff by assisting with applications for grants and fellowships, the negotiation of research contracts and the administration of externally awarded funds. The Office also contains the Ethics Secretariat. Our team based approach provides discipline-specific support to Faculties while at the same delivering consistent, reliable and objective advice across the grant management life cycle.
http://www.gmo.unsw.edu.au/index.html

The Learning Centre
The Learning Centre offers academic skills support to all students enrolled at UNSW. Services include individual writing consultations, academic skills workshops and resources designed to improve and polish students’ academic progress. All programs are free and consultations are confidential. The Centre also offers a range of learning and language assistance programs. Some students use our services because they are finding their assignments a challenge, others because they want to improve an already successful academic performance.
http://www.lc.unsw.edu.au/

For commencing students visit First Steps, A Beginner’s Guide to University Study

UNSW Counselling Service

• Counselling
• Orientation to university preparation
• Motivational Support
• Personal Skills Development
• Advisory services for staff
• Seminars and workshops
• Self-help resources

UNSW Careers & Employment
Careers & Employment offers regular workshops on job searching strategies, resume writing, and interview skills. Assistance is also available in career planning and career management skills, how to market yourself to employers, and how to find Industrial Training. You will also find information regarding job opportunities and careers expos.
http://www.careers.unsw.edu.au/

Indigenous Support Services
Nura Gili Indigenous Programs provide a support network for Indigenous students at UNSW. It caters to the specific needs of current Indigenous students by providing the following student services:

• Student Administrative Support
• Tutorial Assistance
• Housing and Accommodation Services
• Scholarship & Cadetship Assistance
• Personal Pastoral Support
• Fees & Financial Assistance

Students with Disabilities
The Equity & Diversity Unit (EADU) at UNSW provides a range of services to students with disabilities as part of the University’s broader aim of providing a study environment that fosters fairness, equity and respect for all students. Services include note-taking, readers, sign interpreters, examination support, and assistance with parking and mobility around campus.
http://www.studentequity.unsw.edu.au/disabil.html

Legal Advice for Students
Students can obtain advocacy and legal advice through ARC via full time student support officers and solicitors. They can assist with academic issues and grievances as well as providing support and advice on matters external to the university such as tenancy issues, traffic infringements or Centrelink issues. They can also assist with

• Concerns about safety
• What is acceptable and unacceptable behaviour
• Complaint procedures
• Where and how to report procedures

Clubs and Societies on Campus
UNSW has a thriving club and society scene of around 250 clubs, serving students’ diverse social, cultural, sporting, political and religious interests.
http://www.arc.unsw.edu.au/clubs/default.aspx

University Health Care
The University Health Service offers a complete general medical practice bulk billed to Medicare. This service is open to students and staff and visitors on campus. PH (02) 9385 5425
The centre also operates a dental practice available to students and staff. PH (02) 9385 6482