Information For
Information About

Useful Info for Commencing Students
Getting Help

UNSW Student Central
UNSW Student Central the first point of contact for most of the administrative tasks you will carry out as a student.
Services provided:

  • academic transcripts
  • graduations
  • examinations
  • advanced standing
  • direct admissions
  • fee information
  • special consideration
  • program leave

www.studentcentral.unsw.edu.au

International Student Services (ISS)
ISS helps overseas students adjust to living in Sydney and studying at UNSW.
Services provided:

  • Arrival briefings
  • Peer mentoring
  • Housing assistance
  • Advocacy
  • Referral services
  • Ongoing support in personal wellbeing
  • Information on matters related to studying
  • Immigration
  • Employment
  • Finances

www.international.unsw.edu.au/current/currenthome.html

How to Get Involved

Being a student at UNSW is a great opportunity to meet people who share the same interests as you and to make new friends. The easiest way to do this is to join one or some of the many clubs and societies.

Engineering Societies
All Schools within the Faculty of Engineering have at least one student society. As well as holding social events, they provide academic and mentoring support and guidance on careers and industry. Take a look at the various Engineering Student Societies as well as the national and professional engineering societies with UNSW chapters.
www.eng.unsw.edu.au/current/engss.htm

Arc Clubs
Join one of the hundreds of UNSW clubs or societies, whether social, sporting, cultural, political or religious. To find out more, visit the Student Development Office on Level 1 of the Roundhouse or use the contact information on the Arc Club List.
www.arc.unsw.edu.au/Club-List-55.aspx

Mentoring Programs

Each School within the Engineering Faculty has a Mentoring Program to help you make a smooth transition to university life. It's also a good way to make friends and start developing networks. We encourage all students to join their School's mentoring program.

Meetings with mentors usually run for the first 6 weeks of Semester 1. If you missed the initial uptake during O-Week, you can still find a mentor by contacting one of the coordinators below before the end of Week 2. Flexible First Year students can join a program in any School they have an interest in.

Other Useful Links

There are many avenues for finding the support or advice you need at UNSW.

Uni Life Directory
Uni Life Directory helps with general UNSW services and support. my.unsw.edu.au/student/sitelists-sydstudents.html

University Health Services
University Health Services offers a complete general medical practice bulk billed to Medicare. The Health Service and its dental practice are open to students and staff.
University Health Service, phone: (02) 9385 5425
Dental practice, phone: (02) 9385 6482 my.unsw.edu.au/student/atoz/HealthService.html

Accommodation Services Central
Accommodation Services Central assists students to find accommodation on and off campus. It manages the University Student Apartments and Kensington College and also provides general tenancy advice. www.housing.unsw.edu.au

UNSW Bookshop
Located in the lower section of the Quadrangle Building, the UNSW Bookshop carries a wide range of books, both academic and general. You can purchase online or in person and there is a 10% discount on most books.www.bookshop.unsw.edu.au

Second Hand Books
The Second Hand Bookshop is located in Room G033, lower ground Quadrangle Building. www.bookshop.unsw.edu.au/secondhand.html

The Learning Centre
The Learning Centre offers academic skills support to all UNSW students. Some students use the services because they are finding their assignments a challenge, others because they want to improve their already successful performance.

Services provided:
  • Individual writing consultations
  • Academic skills workshops
  • Resources designed to improve and polish students' progress

All programs are free and consultations are confidential. The Centre also offers a range of learning and language assistance programs. www.lc.unsw.edu.au

Students starting at UNSW visit www.lc.unsw.edu.au/firststeps

UNSW Counselling Service
Services provided:
  • Counselling
  • Orientation to University Preparation
  • Motivational Support
  • Personal Skills Development
  • Advisory Services for Staff
  • Seminars and Workshops
  • Self-help Resources

www.counselling.unsw.edu.au

FM (Facilities Management) Assist

Services include:
  • Student ID Cards
  • My UNSW Carpools
  • Lost Property
  • Building/ Room Access
  • Parking Permits
  • Outdoor Function Bookings

www.facilities.unsw.edu.au/fm-assist

UNSW IT Services
UNSW IT Services is the central support point for UNSW staff and students requiring assistance with IT related matters. The IT Service Desk is located on Level 2 of the Library.

Services provided:
  • Computer, telephone and network issues
  • Email and Unipass enquiries

www.its.unsw.edu.au/support/servdesk/
servicedesk_home.html

Nura Gili Indigenous Programs
Nira Gili Indigenous Programs provide a support network for Indigenous students at UNSW, with:
  • Students Administrative Support
  • Tutorial Assistance
  • Housing and Accommodation Services
  • Scholarship & Cadetship Assistance
  • Personal Pastorial Support
  • Fees & Financial Assistance

www.nuragili.unsw.edu.au/support.htm

Student Equity & Disabilities Unit (SEADU)
SEADU at UNSW aims to create a safe and inclusive environment for all students, free of discrimination and a place where diversity and multiculturalism is celebrated and welcomed. It provides a range of services to students with disabilities such as note-taking, exam support and sign interpreters. It also co-ordinates a number of programs aimed at addressing and promoting diversity and equity issues across the university. Programs include ASPIRE, ALLY@UNSW and Support for ACCESS students. www.studentequity.unsw.edu.au

Legal Advice for Students
Advocacy and legal advice is available to students through ARC via full-time student support officers and solicitors. They assist with academic issues and grievances as well as providing support and advice on matters external to the university such as tenancy, traffic infringement or Centrelink issues.

They can also help with:
  • concerns about safety
  • what is acceptable and unacceptable behaviour
  • complaint procedures
  • where and how to report complaint procedures

www.arc.unsw.edu.au/studev/legaladv.aspx


Find Out More
UAC Key Dates


UNSW Sydney NSW 2052 Australia Telephone +61 2 9385 1000
CRICOS Provider Code 00098G ABN 57 195 873 179